Legal
Privacy Policy
Last updated: March 10, 2026
Our Commitment to Your Privacy
Terravox takes data privacy seriously. This policy explains what personal information we collect when you use our website, how that information is used, and the choices available to you.
We do not sell personal data. We collect only what is necessary to operate our services and communicate with visitors who reach out to us directly.
1. What Data We Collect
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Contact form data: When you submit our contact form, we collect your name, email address, and the content of your message. A subject line and business name are optional fields.
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Usage data via cookies: With your consent, we collect analytical data about how pages on our site are visited — including pages viewed, time spent, and general traffic sources. See our Cookie Policy for details.
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Technical data: Standard server logs may capture your IP address, browser type, and referring URL. This data is not linked to individual identities and is used only for security and operational purposes.
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Advertising data: If you consent to advertising cookies, anonymized data may be shared with third-party advertising networks for campaign measurement purposes.
2. Legal Basis for Processing
- — Consent: Cookie-based data collection and optional advertising tracking rely on your explicit consent, which can be withdrawn at any time.
- — Legitimate interest: Processing contact form submissions to respond to inquiries is based on our legitimate interest in communicating with prospective clients.
- — Legal obligation: Certain technical and security logs may be retained to meet applicable legal requirements.
3. How We Use Your Data
- — Responding to messages and inquiries submitted through our contact form.
- — Improving the content and structure of our website based on anonymized usage patterns.
- — Measuring the performance of advertising, where consent has been given.
- — Maintaining website security and preventing fraudulent or malicious activity.
- — We do not use personal data for unsolicited marketing communications.
4. Data Sharing with Third Parties
We do not sell, rent, or trade personal data. Limited data sharing occurs in the following circumstances:
- — Analytics providers: Anonymized site usage data may be processed by third-party analytics tools where you have given consent.
- — Advertising networks: Aggregated data may be shared with advertising platforms where advertising cookies have been accepted.
- — Legal requirements: If legally required, we may share information with law enforcement or regulatory authorities.
5. How We Protect Your Data
- — Data transmitted through our website is encrypted using standard SSL/TLS protocols.
- — Access to contact form submissions is restricted to authorized personnel only.
- — We regularly review our security practices and update them to address emerging risks.
- — In the unlikely event of a data breach affecting your personal information, we will notify you in accordance with applicable regulations.
6. Data Retention
Contact form submissions are retained for up to 24 months from the date of receipt, after which they are securely deleted. Anonymized analytics data is retained for up to 26 months. Cookie consent records are stored locally in your browser and are cleared when you delete your browser data or withdraw consent through our Cookie Preferences page.
7. Your Rights
- — Access: You may request a copy of the personal data we hold about you.
- — Rectification: If any data we hold is inaccurate, you can ask us to correct it.
- — Erasure: You can request deletion of your personal data, subject to any legal retention obligations.
- — Portability: Where technically feasible, you can request your data in a structured, machine-readable format.
- — Objection: You may object to certain processing activities, including direct marketing uses.
- — Withdraw consent: Any consent given for cookie-based tracking can be withdrawn at any time through the Cookie Policy page.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected in the "last updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.